Emergency contacts

If a bushfire threatens your community:

  • Listen to ABC Radio (774 AM in Melbourne or 91.1FM in Bendigo).
  • Call the VicEmergency Hotline on 1800 226 226.
  • If you are deaf, hearing or speech impaired, call the National Relay Service on 1800 555 677 and request the VicEmergency Hotline on 1800 226 226.
  • Visit the VicEmergency website for up-to-date fire warnings, bans and ratings.
  • VicDeaf has created an online Deaf Emergency Information resource for deaf and hearing impaired people in emergencies. 

Emergency phone numbers

  • Police, Fire, Ambulance: Triple Zero (000)
  • State Emergency Services (SES)—floods or storms: 13 25 00
  • VicEmergency Hotline: 1800 226 226
  • Council’s Emergency After Hours number: 5422 0333 or 1300 656 577
  •  Electricity/Streetlight Faults—Powercor: 13 24 12
  • Coliban Water—emergencies and faults: 1300 363 200
  • Western Water—emergencies and faults: 1300 650 422
  • Roadside assistance—RACV: 13 11 11 
  • Snakes and Wasps—Department of Environment, Land, Water & Planning (DELWP): 13 61 86
  • Wildlife Victoria—to report an injured animal: 1300 094 535
  • Poisons Information Centre (VIC): 13 11 26
  • Lifeline—crisis support and suicide prevention: 13 11 14
  • DirectLine—drug and alcohol support, Department of Health: 1800 888 236
  • Family Drug Help: 1300 660 068
  • Suicide call back service: 1300 659 467
  • Kids Helpline: 1800 551 800
  • MensLine Australia: 1300 789 978