Stay informed during and after a disaster

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Help is always available during and after an emergency. Knowing who to contact is important.

In the event of a life threatening emergency, call Triple Zero (000).

It’s important to never rely on one source of official emergency information. 

How to access emergency information and stay informed

  • Visit the VicEmergency website
  • Download the VicEmergency app from the App Store or Google Play
  • Call the VicEmergency hotline on 1800 226 226
  • Listen to local emergency broadcasters: ABC Radio (774 AM in Melbourne or 91.1FM in Bendigo)
  • If you are deaf, hearing or speech impaired, call the National Relay Service:
  • TTY users phone 1800 555 660 and ask for 1800 226 226.
  • Speak and Listen users phone 1800 555 727 then ask for 1800 226 226
  • Internet relay users connect to the NRS then ask for 1800 226 226
  • To report a fire or emergency (TTY users only), access TTY 106. This is a dedicated text-based emergency relay service with direct access to fire, police and ambulance services. It can only be contacted through a TTY machine, not from a mobile phone or ordinary phone.
  • For non-English speakers, the Translating and Interpreting Service can provide information from the VicEmergency Hotline. Call 131 450.
  • VicDeaf has created an online Deaf Emergency Information resource for deaf and hearing impaired people in emergencies. 

Emergency Alert +61 444 444 444

Emergency Alert is the national telephone warning system.

Do not block +61 444 444 444.

This number is related to Emergency Alert service. If the caller ID number or message header on your phone displays the number '+61 444 444 444' it is genuine.

Find out more: Emergency Alert

Learn how to use the VicEmergency app and website

AusAlert

In October 2026, the Australian Government is launching AusAlert – a new national warning system that uses the latest technology to send emergency messages to compatible mobile devices.

On Monday 27 July 2026, an AusAlert test message will be sent to all compatible mobile devices in Australia. You may receive a test alert on your mobile phone, tablet or smart watch.

You can find out more on the AusAlert website