Policies

Outlines the details and procedures for application of activity on a road permits.

Guides how we manage and maintain physical assets across the shire such as roads, drainage, buildings, facilities and open space.

This policy sets minimum standards for the protection of Council assets. It incorporates and enhances certain requirements of the Local Law.

Council recognises that protecting children and preventing and responding to child abuse is an organisation wide responsibility. Council commits to regularly review its policies, procedures and documentation to ensure that the principles of a ‘Child Safe Organisation’ as outlined in the standards are embedded into the everyday thinking and practice of Council.

This policy outlines Council’s commitment to engage with the Macedon Ranges community when there is a decision to be made by Council. It outlines the purpose, principles and responsibilities of Council as required under the Victorian Local Government Act 2020.

This policy has been developed to ensure that those who can afford to contribute to the cost of their Commonwealth Home Support Programme (CHSP) funded services do so, while providing appropriate safeguards for those who are financially disadvantaged.

Provide a framework for the management of complaints to Council.

The purpose is to define the type and level of resources that shall be provided to Councillors; provision of a vehicle to the Mayor; expenses that Council shall reimburse a Councillor; the transparency and accountability protocols that shall govern the provision of these resources; and approval processes for the funding of Councillor attendance at events and training and development.

This policy outlines the expected the expected and required behaviour of Council in the exercise of power, duties and functions.

This Customer Service Charter is an expression of our commitment to providing a high standard of service, and ensuring consistency and sustainability in service delivery.