Contact Us

Contact us using any of the methods below. 

Submit a request online

General enquiries Submit a general enquiry or request 
Bins

Report a missed bin collection

Report a damaged or lost bin

Fines and infringements Apply for a review
Roads Report a pothole or grading issue

Requests lodged after hours will be attended to the next working day.

Reporting serious issues

Call us immediately on (03) 5422 0333 to report a serious issue such as a dangerous dog or a tree over the road. In case of a life-threatening emergency, call 000 (Triple Zero).

Office locations / hours

Office Hours

Gisborne Administration Centre

40 Robertson St

Monday - Friday, 8.30am to 5pm.

Kyneton Administration Centre

129 Mollison Street

Monday - Friday, 8.30am to 5pm.

Romsey Hub

96–100 Main St

Monday - Friday, 9.30am to 5pm.

Woodend Community Centre

Corner Forest and High Streets

Tuesday and Thursday, 12pm to 5pm.

Council offices are closed on all public holidays. You can report an urgent issue during this time by calling (03) 5422 0333 (available 24/7).

All mail must be sent to: PO Box 151, Kyneton VIC 3444

Phone / Fax

General enquiries: (03) 5422 0333

Weekdays, 8.30am to 5pm, excluding public holidays
Emergencies after-hours / on-call rangers: (03) 5422 0333

Box Office - performance season tickets: 1300 888 802

Weekdays, 8.30am to 3pm
Fax: (03) 5422 3623

National Relay Service / TTY users

Customers who are deaf or have a hearing or speech impairment can contact Council through the National Relay Service.  

TTY users  Call 133 677 then ask for (03) 5422 0333
Speak and Listen (speech-to-speech relay) users Call 1300 555 727 then ask for (03) 5422 0333
Internet relay users Connect to the National Relay Service and then ask for (03) 5422 0333.
Translating and Interpreting Service Call TIS National on 131 450 or visit TIS National website

Mail or email

Find us on social media

Contact a Councillor

To get in touch with your local Councillor, see: Councillors & Wards

Media enquiries

Media enquiries – during business hours

8:30am – 5pm, Monday – Friday

Media enquiries – outside of business hours

I.e. Urgent queries on weekends or public holidays

  • Phone: 0459 538 082

*For all non-media enquiries, call (03) 5422 0333 or email mrsc@mrsc.vic.gov.au