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Report an issue

To report an urgent issue such as a fallen tree over a road, a dangerous dog, dog attack or roaming livestock call (03) 5422 0333 (24 hours).

In case of emergency, call 000 (triple zero).

You can also report other issues in your street or neighbourhood, or submit an enquiry or feedback online:

Using apps to report issues

While we understand that third party apps and online services such as Snap Send Solve, My Council Services, NeatStreets etc are convenient tools for reporting issues, they are not always free for councils to use and we are unable to subscribe to each and every app.

If you do report an issue via one of these apps, we are able to log the report into our customer request system, however without a subscription, our ability to follow up with you to ask for more information or provide an update is limited.

Instead we would encourage you to report any issues via the above links or call us on (03) 5422 0333.

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Changes to immunisation sessions

Council’s immunisation sessions are still running and session times have been extended with extra precautions in place to help prevent the spread of COVID-19.

It is important that families continue with their immunisation schedule, however if you or your child are unwell (have a fever, cough and shortness of breath) or have travelled overseas in the last 14 days please do not attend a session.

Announcement

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Maternal and Child Health service changes

We will continue to provide MCH services to families, however alternative methods such as telephone calls may be used instead of face-to-face consultations. Appointments with parents of children under eight weeks of age or considered ‘at-risk’ will be prioritised. Group sessions will cease until further notice. Parents will be notified directly on how they may be affected by these service changes.

Announcement

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Kindergarten closures and service changes

Council's kindergartens have been closed to help limit the spread of COVID-19. For more information, call (03) 5422 0333 or email mrsc@mrsc.vic.gov.au

Temporary Closure

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Changes to business program and events

Many of our events have been cancelled or postponed to help limit the spread of COVID-19. For more information, call (03) 5422 0333 or email mrsc@mrsc.vic.gov.au

Announcement

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Changes to environment events

Many of our environment events have been cancelled or postponed to help limit the spread of COVID-19. For more information, call (03) 5422 0333 or email mrsc@mrsc.vic.gov.au

Announcement

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Arts events and venues - temporary closures and service changes

Upcoming events at the Kyneton Town Hall and exhibitions at the Kyneton Museum have been postponed; and facilities such as community halls are closed until further notice to help limit the spread of COVID-19.

Temporary Closure

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Hanging Rock is closed until further notice

Hanging Rock is closed until further notice to help limit the spread of COVID-19.

Temporary Closure

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Aquatic and fitness facility closures and service changes

Our aquatic and fitness centres, sports stadiums and leisure centres are closed until further notice to help limit the spread of COVID-19.

Temporary Closure

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Facility closures, service changes and COVID-19 updates

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