Report an issue

To report an urgent issue such as a fallen tree over a road, a dangerous dog, dog attack or roaming livestock call (03) 5422 0333 (24 hours).

In case of emergency, call 000 (triple zero).

You can also report other issues in your street or neighbourhood, or submit an enquiry or feedback online: 

Using apps to report issues

Council does not subscribe to the various smartphone app and online services (e.g. Snap Send Solve, My Council Services, NeatStreets) that are available for reporting issues to local councils.

In most instances, when you report an issue via these apps, an email is sent from the app to our main email address. The report will then be logged into our customer request system, however without a paid subscription, our ability to follow up with you to ask for more information or provide you with an update is limited.

Instead please report any issues via the above links or call us on (03) 5422 0333.