Report an issue or request online

To report an urgent issue such as a fallen tree over a road, a dangerous dog or roaming livestock call (03) 5422 0333 (24 hours, seven days a week). In case of emergency, call 000 (triple zero).

Blocked or overflowing drains

Find out who to contact for drain, pit or driveway culvert maintenance.

Damaged, lost or stolen bins

If your bins are damaged or missing, contact us so we can arrange repair or replacements for you.

General enquiry or request

Have a question or request? Let us know how we can help.

Infringements and fines

How to apply for an infringement review.

Litter and dumped rubbish

Help keep our shire clean by reporting litter or illegally dumped rubbish.

Lodge a general planning enquiry

Before you apply for a planning permit, you can lodge an general enquiry.

Missed bin collections

Find out what to do if your bin was not collected.

Noise Pollution

Information on how to resolve noise issues, who to report noise issues to and links to the relevant agencies.

Order a bigger or extra bin

If you regularly overfill your waste bin, you can upgrade to a larger bin or request an extra one.

Parking permits and fines

Apply for a permit or pay a parking fine.

Potholes and road repairs

Spot a road issue? Report it so we can fix it.

Property valuations

If you believe that your property valuation is too high, you can lodge an objection.

Request a bin collection calendar

Request a calendar to remind you which bin goes out when.

Request a meeting with Councillors

An opportunity for community groups and organisations to request meetings with Councillors.

Requests lodged after hours will be attended to the next working day.

Snap Send Solve app

You can report issues or share feedback via the Snap Send Solve app.

All you need to do is snap a photo, confirm the location on the map, add a few details and hit Send.

Download the app for free: App Store or Google Play

Important information: Before using the app, it is important to know that Snap Send Solve is operated by a third party. Reports submitted through the app are forwarded to Council and managed through our usual service request process. If you choose to use the app, its terms and conditions apply and your agreement is with Snap Send Solve Pty Ltd.

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