Emergency and support services

13 YARN

24/7 telephone support service for all ages identifying as Aboriginal & Torres strait Islander.

Bendigo Health: Mental Health Regional Triage Services

Provides 24-hour access to mental health services across the region.

Beyond Blue

24/7 counselling support service via online chat or phone.

Headspace

National Youth Mental Health Foundation, helping young people aged 12 to 25. Their website has information about where to find your local centre, online counsellor and information about mental health for young people.

Kids Helpline

24/7 confidential online and phone counselling service for young people aged 5-25 years.

Lifeline

24/7 Crisis support and suicide prevention services via phone, text or online chat.

MensLine Australia

24/7 counselling, information, and referrals for men with relationship, mental health, and wellbeing concerns.

Q Life (LGBTIQA+)

Online and telephone support services for LGBTIQA+ community.

Rainbow Door

Specialist service providing free information, support, and referral to all LGBTIQA+ community.

Reach Out

Online mental health service in Australia supporting young people, their parents and carers, and schools.

Suicide Call Back Service

24/7 counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people of all ages experiencing emotional or mental health issues.

1800RESPECT

Provides 24/7 counselling, information and support services to people impacted by domestic, family or sexual violence.

Centre for Non-Violence

Supports victim survivors of family violence from first contact through to recovery, whilst working in parallel with men using violence.

Centre Against Sexual Assault Central Victoria

Provide free and confidential counselling to adults, young people and children who have experienced sexual assault and/or family violence either recently or historically, and to their non-offending parents, partners, family and friends.

Child Protection

Supports children and young people at risk of harm or where families are unable to protect them.

Djirra

Provides culturally safe support services and legal support to Aboriginal women and children and non-binary people who are dealing with family violence or have experienced it in the past.

InTouch Multicultural Centre Against Family Violence

Provides support to migrant, refugee and culturally and linguistically diverse women and children who are impacted by family violence. Bilingual and bicultural workers available.

Mensline

Provide information, support and referral for men who are dealing with family and relationship difficulties, including experiences of family violence.

Men’s Referral Service

Provides information and support for men who might be using controlling or violence behaviour towards a partner or family member, or who may have been victimised by a partner or family member.

Orange Door

Help for people who are experiencing or using family violence or who need support with the care and wellbeing of children and young people.

Safe Steps Family Violence Response Centre

Provides 24/7 crisis support for all people experience family and domestic violence.

Safe+Equal

Provide a directory of specialist family violence services for Victoria. Type in the location, type of service you are after or a keyword to find the services you need closest to you.

Seniors Rights

Provide free information and referrals, legal advice and legal casework on matters specifically related to elder abuse, to any Victorian aged 60 and above, or to any Indigenous Victorian aged 45 and above.

Sexual Assault Crisis Line Victoria

State-wide, after-hours, confidential, telephone crisis counselling service for people who have experienced both past and recent sexual assault.

Women’s Health Loddon Mallee

Provide information on family violence support services in the Loddon Mallee region.

Arc Justice

Provide free legal information, advice and representation services to people across Central Victoria in a range of legal areas, including family law, family violence, child protection, fines and infringements, debt problems and more.

Foodbank Victoria

Online search to help you connect with a local service that provides food support.

HousingVIC

Provides statewide after hours services if you are homeless or at risk of homelessness or family violence.

National Debt Helpline

Provides resources and confidential advice to help you get back on track.

Salvation Army

Provides help with a range of social services such as alcohol and other drug services, financial assistance and homelessness.

Services Australia

Provides payments and services if you're unemployed, looking for work or can't work while you're sick or injured.

St Vincent De Paul

Programs and services providing help to people whose daily struggles include putting food on the table, paying energy bills and ensuring their children remain at school to obtain an education.

WiRE

Provide information and referral for women and gender diverse people for a range of issues such as; family violence, financial abuse, housing services, separation and property, and more.

Women’s Legal Service Victoria

Provide free legal help to women and non-binary people regarding workplace issues, including discrimination, unfair dismissal, sexual harassment, workplace entitlements and more.

Eating Disorders Victoria

Provides information and support on eating disorders.

Family Relationships Advice Line

National telephone service that helps families affected by relationship or separation issues.

Macedon Ranges Health

Provides health, community, welfare and aged care services to the communities of Macedon Ranges Shire and surrounding districts.

Nurse-on-call

24/7 telephone service providing immediate, confidential health advice from registered nurses.

Omnia Community Health

Provide a wide range of community health services across the Hume, Macedon Ranges, Mitchell, Murrindindi and Strathbogie local government areas, including homelessness.

The Butterfly Foundation

Support services for people with eating disorders and body image issues, via phone or online chat.

Anglicare Victoria

Provide adult, youth and family programs to help people who are dealing with alcohol and substance abuse issues and support for people experiencing gambling harm, in addition to health, relationship, food, housing and more.

DirectLine

Confidential alcohol and drug counselling and referral services.

Family Drug and Gambling Help

Provides practical help, information and support to families and friends affected by someone’s drinking, drug use or gambling.

Salvation Army

Provides help with a range of social services such as alcohol and other drug services, financial assistance and homelessness.

Youth Support + Advocacy Service

Provides a range of youth-specific alcohol and other drugs outreach, treatment, withdrawal, rehabilitation and support programs.

Ask IZZY

Online tool to connect people in need of housing, food, money, family violence support, counselling and more.