Our customer service centres in Gisborne, Kyneton and Romsey will be closed from 12pm on Friday 17 July to allow our Customer Service team to participate in a staff development session. You can report issues online or call (03) 5422 0333 during this time. Urgent calls will be triaged by our after-hours service. Our centres will reopen on Monday 20 July as normal.
Councils have legal responsibilities under various Acts to take action, make decisions, and manage certain matters. For councils to work well, decision-making needs to be passed down from the main authority to the right people or groups.
This Policy informs how delegations and authorisations are set up and managed at Council.