2025–26 rates notices now delivered

Last updated on 23 September 2025

Following the recent delay in sending out rates notices, property owners should have received their 2025-26 notices by now. This includes printed hard copies and eNotices.

Due to the delay, the following arrangements apply for the first instalment:

• No fees, interest or late penalties will apply to rates owing before 31 October 2025.
• You don’t need to contact us if you plan to pay your first instalment before this date.
• If you need more time beyond 31 October 2025, you’ll need to request an extension or set up a payment plan.

To request an extension, or if you haven’t received your rates notice, call our customer service team on (03) 5422 0333.