On Monday 27 July 2026, an AusAlert test message will be sent to all compatible mobile devices in Australia. It will sound and vibrate for around 10 seconds, even if your phone is on silent or Do Not Disturb. If this could disrupt you or cause you or a loved one to feel unsafe, plan ahead by turning your device off, or switch to aeroplane mode, and leave it off for at least 1 hour.
Find out more
Our customer service centres in Gisborne, Kyneton and Romsey will be closed from 12pm on Friday 17 July to allow our Customer Service team to participate in a staff development session. You can report issues online or call (03) 5422 0333 during this time. Urgent calls will be triaged by our after-hours service. Our centres will reopen on Monday 20 July as normal.
Council's Financial Hardship Policy applies to those who are suffering financial hardship or would suffer financial hardship if they paid the full amount of rates and charges or other debts.
To apply:
If you have any questions or require assistance completing your application, call (03) 5422 0333 or email mrsc@mrsc.vic.gov.au