Impacts to our after-hours service - April 2024

Council has been notified of a cyber incident impacting our after-hours service provider.

In the interim, we have set up an alternate after-hours message, to help triage urgent Council queries to relevant on-call numbers.

Please continue to call 5422 0333 during business hours, your call will be answered by our customer service team.

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Acceptance and Refusal of Authorisation for a Child to Leave Service

This policy defines the appropriate authorisations are obtained before permission can be granted for a child to leave the Service. This policy ensures parents are aware of the consequences of refusing to provide authorisation to seek medical treatment and to go on excursions.