How to contact us

Call us

  • Phone: (03) 5422 0333 (including emergency after-hours and access to on-call Local Laws rangers)
  • Performance season and ticket bookings (Kyneton Town Hall): 1300 888 802 

National Relay Service

Customers who are deaf or have a hearing or speech impairment can contact Council through the National Relay Service.         

  • TTY users—phone 133 677 then ask for (03) 5422 0333
  • Speak and Listen (speech-to-speech relay) users—phone 1300 555 727 then ask for (03) 5422 0333
  • Internet relay users—connect to the National Relay Service ( and then ask for (03) 5422 0333.  

Report an issue

You can lodge a request and report an issue online

Mail or email

  • Mail: PO Box 151, Kyneton VIC 3444 

Social media

Receive regular updates and get in touch with us via social media

In person—office locations

Council offices will close on all public holidays throughout the year.


40 Robertson Street, Gisborne (opposite the police station)

Monday–Friday, 8.30am–5pm


129 Mollison Street, Kyneton

Monday–Friday, 8.30am–5pm  


96–100 Main St, Romsey 

Monday, Wednesday, 12.30pm–5pm. Tuesday, Friday, 9.30am–5pm. Thursday, 12.30pm–6pm. Saturday (library only), 9.30am–12.30pm.


Corner Forest and High Streets, Woodend   

Monday, Thursday, 9.30am–5pm. Tuesday, Friday, 12.30pm–5pm. Wednesday, 12.30pm–6pm. Saturday (library only), 9.30am–12.30pm.

VicRoads agencies 

Please note that due to a decline in the number of requests, VicRoads services which were offered at Council's Gisborne and Romsey offices are no longer available. 

Learner permit tests and national driver work diaries are still available at VicRoads offices in Kyneton and Sunbury.