Our customer service centres in Gisborne, Kyneton and Romsey will be closed from 12pm on Friday 17 July to allow our Customer Service team to participate in a staff development session. You can report issues online or call (03) 5422 0333 during this time. Urgent calls will be triaged by our after-hours service. Our centres will reopen on Monday 20 July as normal.
Council’s Disability Action Plan is embedded within ‘Shaping the Ranges’ Plan which brings together four strategic documents that Council is required to deliver, the Community Vision, Council Plan, the Municipal Public Health and Wellbeing Plan, and Disability Action Plan.
In bringing these documents together into one plan for the community, Council demonstrates its commitment to embedding health, wellbeing, disability access, and inclusion across all that we do.
The Disability Action Plan identified actions to remove barriers for people with disability, increase their employment, and change community attitudes. The Shaping the Ranges 2025-2035 document was adopted by Council on 22 October 2025.