On Monday 27 July 2026, an AusAlert test message will be sent to all compatible mobile devices in Australia. It will sound and vibrate for around 10 seconds, even if your phone is on silent or Do Not Disturb. If this could disrupt you or cause you or a loved one to feel unsafe, plan ahead by turning your device off, or switch to aeroplane mode, and leave it off for at least 1 hour.
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Our customer service centres in Gisborne, Kyneton and Romsey will be closed from 12pm on Friday 17 July to allow our Customer Service team to participate in a staff development session. You can report issues online or call (03) 5422 0333 during this time. Urgent calls will be triaged by our after-hours service. Our centres will reopen on Monday 20 July as normal.
Workforce planning is a strategic process that ensures we have the right people, with the right skills, in the right roles, at the right time.
It enables our organisation to meet current and future service demands, deliver on community outcomes, and remain agile in the face of change.