Our customer service centres in Gisborne, Kyneton and Romsey will be closed from 12pm on Friday 17 July to allow our Customer Service team to participate in a staff development session. You can report issues online or call (03) 5422 0333 during this time. Urgent calls will be triaged by our after-hours service. Our centres will reopen on Monday 20 July as normal.
The purpose of this policy is to define required interactions between Staff and Councillors as required under the Local Government Act 2020, as well as support professional, respectful, effective working relationships and the building of trust between Councillors and Council staff.