Get support - Recovery Centre

The shire-wide Recovery Operations Centre (ROC) is a centralised service where you can ask for support, request information, offer assistance or put forward recovery ideas and suggestions relating to the COVID-19 pandemic.

The Macedon Ranges ROC can be contacted Monday to Friday, 8.30am to 5pm, by calling (03) 5422 0237 or emailing

Regular updates about support services for residents and businesses are also provided at Stay informed COVID-19

The ROC has been established as part of Council’s ongoing #InThisTogether community and business support campaign.

Council officers will link with local agencies to respond to requests for assistance or information or to coordinate and where possible activate offers of assistance from the community.

The ROC initiative aligns directly with the Council Plan theme of working in partnership with the community to protect and enhance life across the Macedon Ranges.