Registering for free firewood
We are currently working through the registrations from people who registered for firewood in Round 1 earlier this year, and are not yet taking new registrations. When we open up registrations for the next round we will notify the community through our website, social media and a media release.
Residents who registered in Round 1 were sent an SMS text on 7 December 2021* with a link to book their collection time at one of the 3-day weekends in either December 2021 or January 2022. We are are in the process of contacting those who did not provide a mobile number at time of registration.
We know people are keen to collect their 2m3 of storm firewood but be aware it is unsuitable for burning and needs to dry out for at least 12 months before it can be used. We are currently only able to offer one collection per registered household.
*Some residents were sent the SMS as part of the trial on 23 November 2021.
Update to Woodend collection point
We have updated the firewood collection location for Woodend. You will now be collecting from a designated firewood collection site at the corner of Clancy's Lane and Old Lancefield Road, Woodend, rather than from the Transfer Station. Your booking time and date remains the same.
This new site at Clancy's Lane will ensure there is enough firewood ready for all who are scheduled to collect.
New address: corner Clancy's Lane and, Old Lancefield Rd, Woodend North VIC 3442. Collection access is via Clancy’s Lane only, please avoid travelling on Old Lancefield Road.
Google maps link to new location: https://goo.gl/maps/iNSgaejhoTACHKqr5
Printable map Woodend-firewood-collection-site.docx(DOCX, 3MB) / Woodend-firewood-collection-instructions.pdf(PDF, 613KB)
Please arrive at your booking time. All other terms and conditions remain the same.
Booking your collection for those who registered earlier this year
Using the link provided to you in the SMS, please book one collection time only as we are currently only able to offer one collection per registered household. You will then receive an email ticket confirming your booking time and further instructions. You will be required to show this ticket to collect your allocation of firewood, printed or on a device will be acceptable.
Transfer station attendants are provided with a checklist of names of people who can collect firewood on any given day.
- Council has secured machine-loaders for safer and more efficient loading. Self-loading is not available.
- You are required to remain in your vehicle at all times while our team loads your trailer.
- There will be a provision of space away from machinery to adjust/secure your load before you leave the Transfer Station site.
- We recommend wearing closed toe shoes/boots and gloves when adjusting/securing wood loads in your trailer.
- Our team reserves the right to refuse to fill unsafe trailers/vehicles.
- You are required to comply with all directions of our team at all times and failure to do so may result in you being asked to leave.
- You are expected to take reasonable care of your own and others safety during the collection of wood.
- You are required to check in using the QR code on-site and follow Covid-19 safe practices.
Load limits and vehicle/trailer requirements:
- Your booking is for one trailer load of wood only. This one trailer limit includes a maximum of up to 2m3 per registered household.
- Transfer staff have the right to determine vehicle/trailer suitability. Council reserves the right to determine max capacity of your trailer, factoring in safety considerations.
- Tub style utes are not able to collect wood due to loading machinery requirements.
- Cage trailers are acceptable
- Commercial or large tipper trucks will not be allowed to collect wood.
- You are responsible for your vehicle and trailer while on-site and when you leave the transfer station.
- Council is not liable for damages to property during the operation.
- Council will follow safe procedures for loading the firewood but will not engage in manual handling.
Quality of wood
- The quality of the firewood processed from the storms is not consistent. The wood is a mix of different species and grades.
- Firewood salvaged after recent storms is not ready for burning and will need to ‘dry’ for at least 12 months before it is suitable for use.
- You are not be able to ‘order’ a certain type or size of wood. Whatever is available on the day is what will be distributed.