Emergency contacts

If a bushfire threatens your community:

  • Listen to ABC Radio (774 AM in Melbourne or 91.1FM in Bendigo).
  • Call the VicEmergency Hotline on 1800 226 226.
  • If you are deaf, hearing or speech impaired, call the National Relay Service on 1800 555 677 and request the VicEmergency Hotline on 1800 226 226.
  • Visit the VicEmergency website for up to date fire warnings, bans and ratings.
  • VicDeaf has created an online Deaf Emergency Information resource for deaf and hearing impaired people in emergencies. 

Emergency phone numbers

Police, Fire, Ambulance: Triple Zero (000)

State Emergency Services (SES)—floods or storms: 13 25 00

VicEmergency Hotline: 1800 226 226

Council’s Emergency After Hours number: 5422 0333 or 1300 656 577

 Electricity/Streetlight Faults—Powercor: 13 24 12

Coliban Water—emergencies and faults: 1300 363 200

Western Water—emergencies and faults: 1300 650 425

Roadside assistance—RACV: 13 11 11 

Snakes and Wasps—Department of Environment, Land, Water & Planning (DELWP): 13 61 86

Wildlife Victoria—to report an injured animal: 1300 094 535

Poisons Information Centre (VIC): 13 11 26

Lifeline—crisis support and suicide prevention: 13 11 14

DirectLine—drug and alcohol support, Department of Health: 1800 888 236

Family Drug Help: 1300 660 068

Suicide call back service: 1300 659 467

Kids Helpline: 1800 551 800

MensLine Australia: 1300 789 978