Venue and ticketing information

Box Office hours 

Box Office hours are 8.30am to 3.00pm Monday to Friday. 

The Box Office will also be open one hour prior to every performance. 

Companion Card holders 

We are proud to be affiliated with the Companion Card Program. One carer per two paying audience members is permitted with each group booking. Individuals who need carers to accompany them should discuss their needs at the time of booking seats. 

Care Card Program

We recognise the significant contribution and commitment that carers provide supporting family members and friends who are frail, aged or have disabilities. 

We support the Victorian Government's Carer Card program by offering Concession discounts to all Carer Card Holders. If you have any questions about the Carer Card Program, call 1800 901 958 or visit the Care Card Program website 

Children's tickets

Children's tickets are valid for ages 2-15 years. Children under 2 years do not require a ticket, providing they sit on an adult's knee.

Concession prices

Concession prices are available to people who are students, pensioner card holders and registered health care card holders. We do not provide concession for Senior Card holders. You are required to provide proof of your eligibility when booking your tickets. 

Drop off / pick up points at the Kyneton Town Hall

To assist patrons, a 3 minute drop-off and pick-up point is located on Hutton Street, near the corner of Mollison Street. 

Foyer bar

The Kyneton Town Hall Foyer Bar operates under a Limited Liquor License. The bar sells drinks and refreshments before and after most evening shows and during interval. No BYO is permitted unless previously advertised as a BYO event. 

Group bookings 

Group booking discounts must be paid for in full at the time of booking for the discount to apply. 

Latecomers 

Latecomers will not be admitted until a suitable break in the performance. 

Package bookings

Morning Musical Packages: purchase tickets to all four Morning Musicals in the one transaction for $62 (save $8). 

Parking 

Parking at the Kyneton Town Hall is free, with all day parking available at the rear of the venue, although there is limited availability on weekdays. On-street parking is available in Hutton Street and other nearby streets, but  please note the parking regulations. 

People in wheelchairs

The Kyneton Town Hall is accessible from Mollison Street via a ramp. The  venue has flexible seating in the stalls area, which enables people in wheelchairs to sit in the place that best suits them, subject to availability. Please discuss your needs at the time of booking your seats. 

People with sight and hearing impairments 

Seats are held in the front rows of every performance for people with sight impairments and their companions. Hearing Loops are also available, free of charge, from the Box Office. Please ask about these when booking your seats. 

Privacy clause 

Personal information collected from the sale of tickets is treating confidentially, and will not be used for any purpose beyond the purchasing of tickets. Your name and address however will be placed on our ticketing database and if you do not wish to receive further information on performances  you will need to indicate this at the time of booking. 

Refund and exchanges 

Please purchase your tickets carefully; there is no refund or exchange on tickets sold except as provided under the Entertainment Industry Code of Fair Practice. Additional conditions of sale are noted on the reverse of the tickets. 

Reservations

Reservations are not accepted. Tickets must be paid for at the time of booking.


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