Access to information

Public Information

You can view a range of public documents by appointment on Council premises, in accordance with the Local Government Act 1989.

You can receive copies of these documents, but you cannot remove the originals from Council premises.

 To arrange an appointment, contact Stephen Mahon, Manager Council and Customer Service on 5422 0352. 

Freedom of Information

You can request access to information from our Freedom of Information Officer. You can apply by post or in person at one of our service centres.

The types of documents that may be obtained via a Freedom of Information request are:

  • Policies, guidelines, manuals and research
  • Project and service plans
  • Records associated with capital works, engineering and roads
  • Grant applications, tenders and tender evaluation material
  • Service agreements, contracts, leases and licences
  • Records of work associated with public events and cultural programs
  • Records of maintenance of parks and gardens, public facilities, street features and amenities
  • Records of the administration and enforcement of local laws and acts
  • Lease, and notices of building and occupancy
  • Records of land transfers, subdivisions and the history of use of land, roads and lanes.

There is a non-refundable application fee of $28.40. Further costs may be charged for searching, accessing and copying the information and for the Council officers’ time in providing the information.

If we decide to refuse or defer access, we will notify you in writing of the reasons. If you are not satisfied with the reasons, you may seek an external review by writing to the Office of the Freedom of Information Commissioner, PO Box 24274, Melbourne 3000.

What is Freedom of Information?

The Freedom of Information (FOI) Act 1982 gives the community a legal right to access certain Council documents. The FOI Act has four basic principles:

  • The public has a legal right of access to information.
  • Local governments are required to publish information concerning the documents they hold.
  • People may request that inaccurate, incomplete, out-of-date or misleading information in their personal records be amended.
  • People may appeal against a decision not to give access to the information or not to amend a personal record.

Under the Freedom of Information (Amendment) Act 1993, we have 45 days to process Freedom of Information applications.

For more information, contact Stephen Mahon, Manager Council and Customer Service on 5422 0352.

Register of Returns of Interest

To inspect our Register of Returns of Interest, please submit an application.

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